The block following the “Start” button is the first thing users will see. You will enter the builder, where you can quickly assemble a scenario using blocks.īefore the starting block, a badge with the trigger action “Pressed ‘Start'” is displayed, which launches the chatbot’s scenario. If the integration is set up, go to the Chatbots section, switch to the Telegram tab, and start creating your bot. If not, set it up according to the instructions. Polly, Dashly product manager How to set up a Telegram Bot in Dashlyįirst, check if you have a Telegram integration enabled. What tasks can a marketer solve with a chatbot in Telegram: Telegram has become one of the most popular messengers, which means it’s an additional channel to attract more leads. Thus, we deeply analyzed Dashly clients’ use cases and designed this chatbot with marketing, sales, and support needs in mind.
It’s essential for us that the Telegram bot solves real business problems. Automatically routes customer requests to a relevant operator or team.Collects customer data and stores it in the Dashly service (or your CRM).Launches after a visitor’s click on a /start button in a Telegram chat.Thus, you won’t lose contact even if they close your website tab without chatting with contacts.įor example, engage users on the website with a pop-up, and offer to switch to Telegram for more comfortable communication. Opposite to website chatbots, the Telegram bot allows continuing communication with your visitors on their fav messenger.
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